WHY LEADERS MUST FIX SYSTEMS, NOT EFFORT

We assume working harder leads to better results. But that belief doesn’t hold in real environments. The Friction Effect explains why even high performers struggle in modern workplaces. Direct Answer: Why do high performers lose productivity? Because they operate

Most leaders believe their job is to solve problems. They step in, fix issues, make decisions, and keep things moving. Early on, this behavior is rewarded. Eventually, the system slows down. The more you fix, the less your team thinks.